+1 500 000 products in offer
6000 packages per day
+300 000 clients from 150 countries
PRIVACY POLICY FOR CALIFORNIA, COLORADO, CONNECTICUT, VIRGINIA AND UTAH RESIDENTS
Updated the section on “Your California, Colorado, Connecticut, Nevada, Utah and Virginia Privacy Rights”.
Introduction
TME US, LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.tme.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at:
3850 Holcomb Bridge Road, Suite 170
Atlanta, GA 30092
Email: [email protected]
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
We collect this information:
Information You Provide to Us.
The information we collect on or through our Website may include:
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website,or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). {Invalid hyperlink URL} for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Conducting marketing activities using marketing automation tools, as described later in this policy, may involve the use of technical data (such as IP address, device, device location data), behavioural data (interaction, traffic source, conversion, email opening), or, in the case of email platforms, data used to send messages (name, surname, company, job title, email address, phone number, cookie identifiers). The use of the above mentioned data is subject to user’s consent.
The technologies we use for this automatic data collection may include:
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Additional information
As part of its marketing activities, we use the customer list targeting technology offered by Google Ads. The goal is for Google to automatically create conversion-based lists using tags installed on our website. Google collects and processes data about users who have performed specific actions (e.g., made a purchase, added a product to their cart). The lists created in this way can then be used to observe or target personalized ads tailored to previous interactions with the website and to track the effectiveness of advertising activities. The data is processed in the same way as for enhanced conversions. The data of users who have given their consent may be received by all Google services: Advertising Services, Maps, Play, Search, Product Campaign, YouTube. For more information about what information Google collects, why it collects it, how it uses it, and how you can view, delete, update, and manage this data, please refer to Google's privacy policy at: https://policies.google.com/privacy.
As a part of our marketing strategy, we use the technology of enhanced conversions offered by Google Ads. We want to have an insight into the effectiveness of our ad campaigns by analysing users’ activities on our website after they have clicked on a Google ad. For this purpose, we may send to Google anonymised information such as an e-mail address converted to a secured format with the use of a hashing algorithm. It allows us to adjust the conversions without disclosing or storing any personal data of the users. This data is processed only to measure the effectiveness of our ad campaigns, optimise our future campaigns, and to better understand conversion paths on our website. The processing of such data is based on the user’s consent, which can be withdrawn at any time. We undertake to apply appropriate safety measures to protect personal data. All data sent to Google are anonymised by hashing.
We also use remarketing and analytical tools that enable us to display personalized ads and analyze the effectiveness of marketing activities on social media, such as:
Meta/Facebook Pixel – provided by Meta Platforms Ireland Ltd.
LinkedIn Insight Tag – provided by LinkedIn Ireland Unlimited Company.
These tools enable to analyze user activity on our website (e.g., visited subpages, clicks, conversion events) and target tailored ads to people who have previously visited the website. The data processed by these tools is pseudonymized, which means that it does not allow us to directly identify the user. However, the providers of these tools may link them to the user’s account on a given website if he/she has one and has given your consent within that website.
Processing of personal data is based on the user’s consent, which can be withdrawn by the user at any time by changing the cookie settings on our website or in user’s browser settings.
As part of the tools described, information about user activity may be transferred to marketing partners (p .ex. Meta, LinkedIn), who may process it on their servers.
Marketing activities may also include the use of tools provided by LinkedIn Ads, Meta Ads and other tools for marketing automation or customer relationship building.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form). For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
In order to fulfill the obligations imposed on us by law, including in the field of combating money laundering and terrorist financing, as well as combating support for aggression against Ukraine (which is in accordance with Article 6(1), point c of the GDPR).
We may also disclose your personal information:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Your California, Colorado, Connecticut, Nevada, Utah and Virginia Privacy Rights
If you are a California, Colorado, Connecticut, Nevada, Utah and Virginia resident, your state law may provide you with additional rights regarding our use of your personal information. To learn more about your California, Colorado, Connecticut, Nevada, Utah and Virginia privacy rights, visit our website's California, Colorado, Connecticut, Nevada, Utah and Virginia Privacy Policy https://tme.com/information/california-privacy-policy/.
California’s “shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at: 3850 Holcomb Bridge Road, Suite 170, Atlanta, Georgia 30092.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
3850 Holcomb Bridge Road, Suite 170
Atlanta, GA 30092
Effective Date: 12.05.2022
Updated policy to include Colorado, Connecticut, Nevada, Utah and Virginia Privacy Rights
This Privacy Policy for California, Colorado, Connecticut, Nevada, Utah and Virginia Residents supplements the information contained in TME US, LLC’s www.tme.com/information/privacy-policy/ and applies solely to all visitors, users, and others who reside in the States of California, Colorado, Connecticut, Nevada, Utah and Virginia (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the applicable laws of Colorado, Connecticut, Nevada, Utah and Virginia. Any terms defined in the CCPA have the same meaning when used in this Policy.
Where noted in this Policy, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some of its requirements.
Information We Collect
Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
In particular, our Website has collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories |
NO |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | NO |
| G. Geolocation data. | Physical location or movements. | NO |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | NO |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
Our Website obtains the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use, or disclose the personal information we collect for one or more of the following purposes:
In order to conduct marketing activities using marketing automation tools, as described later in this policy, we may use technical data (such as IP address, device, device location data), behavioural data (interaction, traffic source, conversion, email opening), or, in the case of email platforms, data used to send messages (name, surname, company, job title, email address, phone number, cookie identifiers). The use of the above data is subject to user’s consent.
We allow purchases on our website without full registration. In order to make a purchase without registration, the customer is required to provide the necessary data for the fulfilment of the order, i.e.: name and surname, country, city, zip code or other contact details if the goods are to be delivered to an address other than the one indicated on the invoice, as well as e-mail address and contact telephone number. A customer who is a sole proprietor is also required to provide, in addition to the data indicated in the preceding sentence, data in the form of: company (name) and tax identification number. The provision of the above data is necessary for the performance of the contract of sale of goods concluded on the website.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed personal information for a business purpose to our parent company, Transfer Multisort Elektronik Sp. z o.o., based in Poland ("Parent Company") and to the categories of third parties indicated in the chart below.
In the preceding twelve (12) months, Company [has not sold/the following categories of] personal information [to the categories of third parties indicated in the chart below].
| Personal Information Category | Category of Third-Party Recipients | |
| Business Purpose Disclosures | Sales | |
| A: Identifiers. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients, Internet service providers, Government entities, Service providers. | None |
| B: California Customer Records personal information categories. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| C: Protected classification characteristics under California or federal law. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| D: Commercial information. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| E: Biometric information. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| F: Internet or other similar network activity. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| G: Geolocation data. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| H: Sensory data. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| I: Professional or employment-related information. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| J: Non-public education information. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
| K: Inferences drawn from other personal information. | Parent Company, banks and payment gateways, shipping entities, data analytic providers and cookie data recipients. | None |
We may as well cooperate with the entities providing marketing support services to us, including external marketing agencies, email platform providers, remarketing tool providers, and marketing automation solution providers.
Additional informationAs part of its marketing activities, we use the customer list targeting technology offered by Google Ads. The goal is for Google to automatically create conversion-based lists using tags installed on our website. Google collects and processes data about users who have performed specific actions (e.g., made a purchase, added a product to their cart). The lists created in this way can then be used to observe or target personalized ads tailored to previous interactions with the website and to track the effectiveness of advertising activities. The data is processed in the same way as for enhanced conversions. The data of users who have given their consent may be received by all Google services: Advertising Services, Maps, Play, Search, Product Campaign, YouTube. For more information about what information Google collects, why it collects it, how it uses it, and how you can view, delete, update, and manage this data, please refer to Google's privacy policy at: https://policies.google.com/privacy.
As a part of our marketing strategy, we use the technology of enhanced conversions offered by Google Ads. We want to have an insight into the effectiveness of our ad campaigns by analysing users’ activities on our website after they have clicked on a Google ad. For this purpose, we may send to Google anonymised information such as an e-mail address converted to a secured format with the use of a hashing algorithm. It allows us to adjust the conversions without disclosing or storing any personal data of the users. This data is processed only to measure the effectiveness of our ad campaigns, optimise our future campaigns, and to better understand conversion paths on our website. The processing of such data is based on the user’s consent, which can be withdrawn at any time. We undertake to apply appropriate safety measures to protect personal data. All data sent to Google are anonymised by hashing.
We also use remarketing and analytical tools that enable us to display personalized ads and analyze the effectiveness of marketing activities on social media, such as:
These tools enable to analyze user activity on our website (e.g., visited subpages, clicks, conversion events) and target tailored ads to people who have previously visited the website. The data processed by these tools is pseudonymized, which means that it does not allow us to directly identify the user. However, the providers of these tools may link them to the user’s account on a given website if he/she has one and has given your consent within that website.
Processing of personal data is based on the user’s consent, which can be withdrawn by the user at any time by changing the cookie settings on our website or in user’s browser settings.
As part of the tools described, information about user activity may be transferred to marketing partners (p .ex. Meta, LinkedIn), who may process it on their servers.
Marketing activities may also include the use of tools provided by LinkedIn Ads, Meta Ads and other tools for marketing automation or customer relationship building
California Residents
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity, we will disclose to you:
We do not provide a right to know or data portability disclosure for B2B personal information.
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
We do not provide these deletion rights for B2B personal information.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete.
We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact [email protected]
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Colorado and Virginia Residents
Colorado and Virginia residents have the additional privacy rights:
If we deny your request, the right to appeal our decision.
To submit any of the above requests, you may [email protected] or use the contact form available on our website. When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address. We may also use a third-party verification provider to verify your identity. We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under your state’s consumer privacy law.
The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our products or services.
To appeal a decision we have made regarding your request, you may [email protected] or use the contact form available on our website. We will respond to appeals from Virginia residents within 60 days. We will respond to appeals from Colorado residents within 45 days.
Connecticut and Utah Residents
If you are a Connecticut or Utah resident, you have certain rights related to your personal information. If you or an authorized agent wish to exercise these rights, you can submit a request you can submit a request by:
Nevada Residents
If you are a Nevada consumer, you have the right to request that a company not sell your personal information for monetary consideration to certain other parties. This right applies even if your personal information is not currently being sold. If you wish to exercise this right, you can submit a request by emailing us at [email protected].
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this notice, the ways in which TME US, LLC collects and uses your information described here and in the [www. tme.com/information/privacy-policy/], your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: +1 (678) 691-2347
Website: www.tme.com/contact/
Email: [email protected]
Postal Address:
TME US, LLC
3850 Holcomb Bridge Road, Suite 170
Atlanta, Georgia 30092
If you need to access this Policy in an alternative format due to having a disability, please contact: [email protected].